Varsity Ford Lincoln Mercury

The salesman we met there was probably the most annoying man I've ever met. All he cared about was his evaluation. \r The repair shop isn't stellar either-- they were very slow for us, and the same problem could occur several times before they'd actually believe you and take a look. When they gave us a replacement car for our TRUCK, they gave us their shittiest model car that gave me a headache from the windshields and a backache from the seats. yay.\r \r I love Fords, don't like this dealership. more

I took my car into Varsity Ford to repair a recall on my fuel pump. At the time, I informed them that I was pregnant and going on a 1500 mile trip so I needed them to check everything to make sure the car was safe to drive. The recall was completed and I was sent home. During my trip, my car continuously broke down. I took it to another Ford dealer in a different state who was willing to replace the fuel pump, stating it must be defective and under warranty. When they dropped the tank, they found a red shop rag in the gas tank that caused the fuel pump to fail. Varsity Ford lied, stating they never dropped the tank (impossible to change fuel pump without it) and that they did not have red shop rags. They refused to take responsibility for the problem and the repair cost me over $1000. Beware. PROS: Fast repair CONS: Poor service and inadequate repair more