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Tomball Pet Resort - Tomball, TX - Reviews page 1 - Judysbook
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Tomball Pet Resort

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9955 FM 2920 Rd
Tomball, TX 77375
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(281) 255-2277
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Reviews

( 48 )
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( 6 )

Best

I recently stopped in to tour the facility and was completely blown away by how clean and organized everything was. The staff was so friendly and very welcoming. Im boarding for a...

Worst

I was happy with my experience till I brought my boys home. I had specifically told the girls when I dropped the dogs off that they were NOT to be fed anything but their food/trea...

bad place 9/24/2015

it was a good place to board before know is just so dirt I would not take my baby any more bad place more

Don't bother…even being a long time customer…treated poorly and ruined plans 11/26/2014

So much for our Thanksgiving plans… Sincerely upset by booking a reservation for our three dogs in one of the luxury suites like we have done over several occasions, holidays or not, over the past 5+ years, and NOT being informed of the decision that those w/ deposits get them first. Our reservation was made on Tuesday, October 21st. No one said anything about a deposit and no one bothered to call to let us know that it was needed. I wonder how many reservations they even had for Thanksgiving a month in advance. Why wouldn't someone call and let us know? They refused our dogs when my husband took them. Now here we sit, car loaded, family in from Louisiana, Oklahoma, and all of them waiting on us to meet up with everyone in Galveston. And, waiting on the food we were bringing for the dinner tonight. Now at this point, unsure what we will do about tomorrow…along with the four dishes to help feed the 22 people that will be at our Thanksgiving. Not that the man at the door cared or was even concerned…especially since it sounds like my husband didn't get an apology, a sorry, he didn't offer to see about maybe working something out, or even offer to see if their other location had any openings. Nothing!!! Really? more

AMAZING! 2/19/2014

I recently stopped in to tour the facility and was completely blown away by how clean and organized everything was. The staff was so friendly and very welcoming. Im boarding for a week with them for spring break and there is not a doubt in my mind that my sophie is going to be very well taken care of. more

Wonderful people work here. 10/16/2013

I love the fact that I may not come in for awhile, but the staff still remembers me and my dog. He gets super excited when we pull into the parking lot! He knows he's going to get attention and love. I had one problem with a bath ONCE, the supervisor went out of her way to make me happy by listing several options. I though that was great. Will always bring my dog here! more

Highly recommend! 7/10/2013

I absolutely love the Tomball Pet Resort on Louetta! A few weeks ago I boarded my pets there when we had a last minute trip due to a family emergency. My two dogs Bo and Skylar absolutely LOVED it! ... When we came in to drop them off we were greeted by extremely friendly staff! They got to us right away and were very thorough when getting instructions from me for their stay. It was our very first time boarding and our little girl was very sad to leave them. The pet resort staff completely understood, and they allowed my daughter to come back to her cute little room to see where she will be staying and to say goodbye. Her room was very clean, had cute decorations, a bed, and a tv! My daughter came back up with a smile on her face, and was excited because she felt that they would experience a little vacation themselves! ... We got a great rate because of the weekly special they offer. They also had very inexpensive grooms the day we picked them up. They have EXCELLENT groomers, especially for it being so cheap! When we picked them up they looked AMAZING and smelled awesome! Bo and Skylar were excited to see us but didn't want to leave the pet resort! I guess that is a good sign! Very knowledgeable, friendly, and sweet staff! Very clean and such a fun environment. I will forever use The Tomball Pet Resort Louetta for everything. I even have enrolled both my dogs in their awesome obedience training program and their day care that's only 10 dollars a day!!!! I highly recommend this place to anyone who wants extraordinary and loving care for their pets!!! more

Love this place!! 7/10/2013

I absolutely love the Tomball Pet Resort on Louetta! A few weeks ago I boarded my pets there when we had a last minute trip due to a family emergency. My two dogs Bo and Skylar absolutely LOVED it! ... When we came in to drop them off we were greeted by extremely friendly staff! They got to us right away and were very thorough when getting instructions from me for their stay. It was our very first time boarding and our little girl was very sad to leave them. The pet resort staff completely understood, and they allowed my daughter to come back to her cute little room to see where she will be staying and to say goodbye. Her room was very clean, had cute decorations, a bed, and a tv! My daughter came back up with a smile on her face, and was excited because she felt that they would experience a little vacation themselves! ... We got a great rate because of the weekly special they offer. They also had very inexpensive grooms the day we picked them up. They have EXCELLENT groomers, especially for it being so cheap! When we picked them up they looked AMAZING and smelled awesome! Bo and Skylar were excited to see us but didn't want to leave the pet resort! I guess that is a good sign! Very knowledgeable, friendly, and sweet staff! Very clean and such a fun environment. I will forever use The Tomball Pet Resort Louetta for everything. I even have enrolled both my dogs in their awesome obedience training program and their day care that's only 10 dollars a day!!!! I highly recommend this place to anyone who wants extraordinary and loving care for their pets!!! more

Love this place! 7/8/2013

I use this facility to board my poodle and also get her groomed. The staff is so friendly and treat my baby like one of their own. I walk in and see the lady working the front desk holding her all the time! I feel 100% comfortable leaving her with the Tomball Pet Resort! I recommend it to all my friends!! more

LOVE LOVE LOVE 9/12/2012

5 STAR RATING!!! NOT 1 ! more

LOVE LOVE LOVE 9/12/2012

LOVE, LOVE, LOVE The Tomball Pet Resort!!! I have been to both locations, 2920 and Louetta and I must say I love them equally and so does my little Sally. We go to Louetta when we are going out of town for longer than 5 days because they have great specials and we go to tomball because they have pampered as well as luxury and Sally likes to mix it up :) All in all I highly recommend The Tomball Pet Resorts to anyone who loves their pet! more

very clean 7/15/2011

very clean more

Love all the firendly employess, that pamper your pets as if they were their own 7/14/2011

Love all the firendly employess, that pamper your pets as if they were their own more

Great Place 7/13/2011

Great Place more

I love this place 7/12/2011

I love this place. more

I have been taking my dog 7/8/2011

I have been taking my dog, Lady for some years now. She gets her hair cut and shampooed every 2 - 3 months (depending on the season). The groomer even knows her by name which I love because I have tryed other places and they weren't so personable. Lady doesn't even give me problems when I've taken her there. more

Would recommend them highly 6/20/2011

We took our family dog Gracie to the Tomball Pet Resort with some reluctance because she was used to staying at our home, not in a kennel or pet resort. But we were so pleased with the staff at the Tomball Pet Resort. Friendly and caring for Gracie. Would recommend them highly more

The facility is very clean 6/20/2011

I have had my 3 dogs groomed at tpr and I loved it!They treat there animals and costumers like family.The facility is very clean and the suites and soo great. more

I couldn't be happier that I found The Tomball Pet Resort because they are now my dogs new home away from home. 6/16/2011

I couldn't be happier that I found The Tomball Pet Resort because they are now my dogs new home away from home. more

Tomball Pet Resort goes out of their way 5/16/2011

I have a rescue dog that tends to be on the skittish side. Tomball Pet Resort goes out of their way to make him feel comfortable when I take him in for grooming. They always do a good job and really care for the animals that come in. I have also been pleased when we have boarded our dog there. They treat him like one of the family. more

I must say I was very impressed 5/13/2011

I recently boarded my pet at The Tomball Pet Resort over the Christmas holiday and I must say I was very impressed. I had been boarding my dog somewhere else but they were booked for the holidays so I was forced to find a new place. more

This is one of the cleanest resorts 5/12/2011

This is one of the cleanest resorts i have ever been to. I think it might have been cleaner than the last hospital i was in. I have left my big crazy lab, hunter, there approximately 8 times and he just loves going! I was a little scared that some of the girls would not be able to handle him because he in large(110 lbs.) and strong. They obivosouly know how to handle dogs,he seems to listen better to them than he does me. Great place Great people! more
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  • Hours:

    Sun 4pm-6pm, Mon-Fri 7am-6pm, Sat 9am-4pm

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