Ok, I'm going to start with the negative. The girl who answers the phones and works the desk here is just flat out rude. Every time I called to book an appointment, it seemed as though I was bothering her. And when I show up for my appointment, it's the same attitude like me showing up is ruining her gossip time. Very frustrating, and disappointing because the stylists there are all super friendly and very talented. Sara did my hair twice and I let her try a new cut she had just learned in NY and it was awesome, and another girl was able to cut my daughter's very curly hair. To me though, if I have to deal with someone rude just to get in the door, I'd rather take my business somewhere else and that's what I have done.
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