I had a terrible experience.\r
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I bought a new car 2/14 and transferred auto insurance. As a result there was a $48.58 balance for new coverage. I asked to pay by credit card or check immediately but was informed that statefarm would send me a bill via mail. Marion Fazio provided statefarm the wrong address and the bill was returned to Marion Fazio. At that time they left me a voicemail asking me to call the office. When I called back they asked me to update my phone number only, when I asked they informed me that everything else was “OK.” I was never informed about the returned bill. Therefore, I never received the bill and it was never paid. My insurance lapsed and a few weeks later a rock hit my car and cracked the windshield. I called to make an insurance claim only to discover that I was uninsured. When I called Marion Fazio to explain he called me a liar... \r
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This office is terribly unorganized. It's a shame because their negligence cost me $800 for a new windshield (which is covered by insurance in Florida).\r
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I wouldn’t work with this company.\r
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