Starlight Pavilion

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13005 101st Ave
South Richmond Hill, NY 11419

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(718) 850-6123
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Main categories:

Weddings

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Retail Shopping

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Events

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This place was rented for a wedding reception and I will not recommend it to anyone. Their service is extremely poor and both owner and staff were very unprofessional, rude, insul...

Most unprofessional, rude and extremely poor service 7/19/2011

This place was rented for a wedding reception and I will not recommend it to anyone. Their service is extremely poor and both owner and staff were very unprofessional, rude, insulting and beyond incompetent. Their cost is exorbitant and they did not deliver what was paid for. On the night of the reception they provided a staff of 4 to service 175 people. Toilets were clogged and overflowing and there was no tp. Sinks were nasty and the ladies room was wet. Guests were slipping and falling. I asked the mgr to put tp and he walked off on me telling me he is to busy and to leave him alone. It was so bad I had to go back asking again and instead security was called for me. Meanwhile our contract included the cost of security but he was never in front because he was working at ""Mingles"" which is a club opposite Starlight. Tables were not cleaned, the floor area was not cleaned and all the wedding photos came out with wedding stuff on the floor. The service was so abominable, the staff so unprofessional and rude that I feel compelled to write this review so that folks will know what they will getting. more
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Additional information
  • Neighborhoods: Richmond Hill
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