I had a lovely experience with the friendly people at St. Andrews. I was looking for a pair of stud earrings with either rubies, emeralds, or sapphires, for a birthday present for myself. The staff were courteous and helpful and there was a complete absence of pushy sales talk. They also did great follow up when I had the earrings sent out to have screw-backs put on, and then later when I lost one screw-back, they sent it back to the shop without charging me. I am quite happy with their jewelry selection, which changes frequently for good variety, and with their jewelry quality and prices.