I have always heard good things about Shorty's, but I was very disappointed with my experience.
I took my ’06 WRX 5MT in for an evaluation on a suspension issue that I was having. It was just there for evaluation. Work was done without my knowledge or approval, which got me a $114 bill. The work done didn’t even fix the issue I was having. Disappointed, I paid the bill and left. It doesn’t stop there. My car was taken to Shorty’s with the clutch in good working condition, yet while driving it home the clutch was slipping so badly I could barely get the car moving. Between dropping my car off at Shorty’s, and picking it up a day later, the clutch was burned down to nothing. I called the owner to discuss what may have happened and he offered no explanation and zero assistance. So I went from needing an evaluation on a specific issue, to paying $114 for work that didn’t fix my issue nor did I approve, to now needing a clutch replacement that will set me back at least $1,000. I am very disappointed in the service provided, if you want to call it service. Never again will I patronize Shorty Bear’s shop.
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