First things first. Realize, unlike we did, that most auto transport companies are acutally brokers who will not be the ones transporting your car. They use a system of subcontractors and whoever low bids your job will get it. After that point a broker like Shipanycar is done with you. They get the broker fee (in our case the $150 upfront money) and they schedule the pickup, and then when the sub-contractor shows up to pick up your car you know who you are really working with. Shipanycar turned us over to a company called Metro City Transportation. Metro City Transportation was contracted to transport my vehicle from Texas to North Carolina. We received the vehicle at night and when we looked at it the next morning it had large scratches on the roof and roof racks where the car carrier evidently drove under some trees. Metro City said they were not to blame that the scratches were there previously. I contacted Shipanycar, and while sympathetic, their stance was we had to deal with the contractor.
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