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Settler's Gate - Allen, TX - Reviews page 1 - Judysbook

Settler's Gate

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1420 West Mcdermott Drive
Allen, TX 75013
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(877) 253-4365
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Settler's Gate - Allen, TX
Settler's Gate - Allen, TX

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My family moved here for 3 months while we were house hunting. We had many problems with the office staff, they are all rude and unprofessional. We also moved into our apartment t...

DO NOT LIVE HERE 11/3/2009

My family moved here for 3 months while we were house hunting. We had many problems with the office staff, they are all rude and unprofessional. We also moved into our apartment to find cat hair all over the carpet. They cleaned the carpet twice but the problem remained. We asked them to replace the carpet since my son is allergic and they refused due to the fact that we own a dog. That made no sense to me. Pros: nice layout, good location Cons: Horrible serivce from office staff Horrible maintance on apt more

Avoid calling the office 6/6/2007

I have been a resident of Settlers Gate for two years and I have had a lot of problems with the office workers. It seems as if a lot of the people that are being hired and fired do not have any management experience or customer service. I have been avoiding talking to the office people because they are very rude and none professional. I have got the worst customer service from someone name Ashley. I am moving because I don?t believe it is fair to us resident to be treated the way I have been treated by some of the people that works or worked in the office. The people of the office should be more considerate of the residents and make sure the tenants are happy rather than gossiping and acting as they are doing us a favor or making the person feel low by talking down to the person with a very bad attitude. I have always paid my rent on time and have tried to be a good tenant with a lot of patient but if you could investigate, it would be very good for your future business. more
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