When someone has a SCHEDULED appointment and arrives 30 minutes early for the appointment, they should not have to wait until absolutely everyone else in the waiting room is waited on, including people with later appointments! There were a few people already there, so it's understandable that those individuals would get waited on first. However, even people coming in with later appointments were ushered in to see the doctor first. When a person arrives early to their appointment, it's assumed that they will be seen somewhere near their appointment time and not 2-3 hours later. After all, people coming to see this doctor probably have arthritis issues and find mobility difficult after sitting for hours. When someone has an appointment, they expect to be seen in a timely manner; not have to wait until EVERYONE ELSE in the waiting room is seen first, whether they arrived 20 minutes before or 120 minutes later. It's totally unacceptable to make someone sit in a waiting room for that long!
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