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Scotty's Audio & Video - Blacksburg, VA - Reviews page 1 - Judysbook
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Scotty's Audio & Video

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3615 S Main St
Blacksburg, VA 24060
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(540) 552-3344
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Reviews

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Best

Scotty's Audio Video has given us the best service and they have answered all of our inquiries, from the big ones to the little ones, both on the phone and by sending someone out....

Worst

All reviews seem positive

Truly a pleasure working with them. 8/24/2012

Scotty's Audio Video has given us the best service and they have answered all of our inquiries, from the big ones to the little ones, both on the phone and by sending someone out. It is a true pleasure working with a local business, right here in the neighborhood. They are nearby, they answer the phones, and it is just a pleasure working with them. more

Always a pleasure. 7/23/2012

We've traded with Scotty's Audio Video for 15-20 years, and it has always been a pleasure. They're very, very helpful. more

Loyal customer for 40+ years 6/19/2012

I have been buying stuff from Scotty's Audio Video since 1969. I have the highest opinion of them over any retailer I have ever been to. They are as honest as can be, knowledgeable, priced fairly, and they go out of their way to make you happy. Mike Boyer more

Overall very helpful 6/13/2012

Scotty's Audio Video have helped me with several things, from TVs to receivers. They came out to my house and installed TVs and recommended what size receiver I needed for the size I was running. They do home installation. It's great that people can buy things in one location and have them come out to install them. I also know that they do whole home theaters. I've called them and they've advised me on where to place the speakers and given me advise on how to run the wires for the speakers. The service people are all very helpful and friendly. They're great to work with. more

Couldn't ask for more. 4/26/2012

Scotty's Audio Video couldn't have been more helpful. They came out and laid out everything for the whole house. They wired it, installed the speakers, and helped me set up the receiver, TV, DVD, and satellite. I didn't have to go anywhere else, and I couldn't have asked for more. more

Excellent service. 3/22/2012

The guys from Scotty's Audio Video were great. They did a good job. The guys cleaned up after themselves when they installed the projector screen in my home. They did a thorough clean up. One thing I ordered was discontinued, so I had to choose another product. I understand that it was not their fault. I am going to call them to install a blue tooth in my car. more

Service doesn't just end when they're finished installing. 3/7/2012

Overall my experience with Scotty's Audio Video was really good. They know what they're doing and they are willing to help if you ask questions. Also, their service doesn't end when they are done installing, they're available by email or phone if you need them. more

Very very informative, helpful, dependable, and honest. 1/19/2012

I have been a customer of Scotty's Audio Video for many many years because of their reputation and total commitment to be fair, dependable, and honest. I always like to go back to a family owned business. I can not rate them highly enough. I wish there were more store's in America like them. more

Very professional and takes care of anything I need. 12/22/2011

I've been dealing with Scotty's Audio Video for probably 30 years. They've always been very professional and have taken care of anything I needed that they were able to do within their means. more

High-quality products and extremely knowledgeable staff! 11/21/2011

I have been a customer of Scotty's Audio Video for 50 years! Anytime I go into their store they instantly recognize me and are available to help, and it's that way over the phone too. Their entire staff is professional and extremely knowledgeable. For me, it's always worth the half hour drive to get there. They have high-quality products and their service is available if you ever have any issues with their products. I have never had to use their service because the products are so good. I have very few electronics in my home that I haven't purchased from Scotty's. Dave Lloyd more

Extremely knowledgeable and customer-friendly! 11/4/2011

I've dealt with Scotty's Audio Video for about fifteen years or more. Their knowledge of the equipment they sell is excellent. They always have great follow-up with their customers. They provide extremely good customer service and are very customer-friendly. I think their knowledge of their products puts them above most. This is a first class organization. I'd highly recommend them to anybody! Barry Harmon more

They're great! 11/3/2011

There is nothing I don't like about any of them at Scotty's Audio Video. I do wish they had a wider variety of stuff, but I go here, I don't go anywhere else, and I recommend them all the time. more

Unbeatable service! 8/23/2011

Scotty's Audio Video is always professional and the prices are competitive with the big box stores, and what I got, the bigger stores couldn't beat Scotty's prices. The individual service you receive there is a 5+! Completely unbeatable. I've used them about three times, and each time I have been totally satisfied and very pleased with the final outcome. I highly recommend them to anybody looking for great prices and excellent customer service! Warren Morris more

Everything was great. 7/22/2011

Everything Scotty's did was great. They came on time, and whatever odd, strange things I asked of them they did. I had them working with a hutch that I got from Pottery Barn, which was strange, and they were able to maneuver it so that it would work. more

Fantastic job! 6/20/2011

Scotty's was very helpful in helping find what I needed and what I needed it for. They explained how to use it all, and that was good. The delivery service was prompt, and the setup was no problem. They even carried the whole cabinet down the basement for me. They did a fantastic job! more

Always satisfied. 5/20/2011

I've been dealing with Scotty's since I was old enough to buy TV's. I always bought TV's from them. They are always willing to come out and show me how to do what needs to be done. My mom and dad used Scotty's. They always provide good service and everyone's very helpful and friendly. Larry Lawrence more

I drive 400 miles to do business with them. Nobody is better. 5/6/2011

I've been doing business with Scotty's for a long time, and it doesn't get any better than them. The most recent thing they did for me was install a remote starter, alarm, and sound system, and it works just like clockwork. I still drive 400 miles to do business with them. I absolutely recommend them. Travis Journell more

Excellent service 5/6/2011

Excellent service, highly recommend Scotty's more

Scotty's Audio Video provides great customer service and are highly knowledgeable and professional. 4/20/2011

I've been a customer of Scotty's Audio Video since 2004. I have a second home there and had just moved in and was looking to buy a TV. I asked around and people were telling me to go to the bigger stores. When I asked for a local shop, I was told about Scotty's. I went in and checked it out and talked to the staff. Then I went to a big store and saw they had a similar TV for $50 cheaper, but they couldn't come out and set it up for me for a week or so. I called Scotty's and discussed and compared prices with them. They told me that they had the most current TV available in their shop, the other store's was from the previous year, and that they were able to come out to my house within half an hour to set it up for me! We had a deal! They showed up on time, came in and set it up and had it working for me just in time for that day's game! I couldn't believe it, the service they provided was amazing. You just don't get service like that anymore, at least I hadn't in years. Ever since then, I've gone to Scotty's for all of my home audio and visual needs. The customer service is fantastic, I'd pay more for the service alone! They offer competitive prices, the whole staff is well-informed and outstanding! They have great follow-up and meet all my needs so far. I'm always recommending them to everybody. They are wonderful! Ben Adkins more

Great to work with, willing to work on pricing, the best equipment, and no pressure to buy. 3/25/2011

I am always sending people over to Scotty's. You're probably looking at about 15 years that I've spent buying stuff and working with them. I've spent close to $15,000 over the years at their store, and I've sent probably closet to about 10-15 people over there. I need to get over there again, as it's getting to be that time of year again! Scotty's is great to work with. They are always willing to work with the customer on pricing, and developing a long time relationship with them is worth it. Mike and Bobby, as well as David, who doesn't work there anymore, have all been really good to me. If you have a question, technical or nontechnical, they will answer it. I'll go over there just to talk technical stuff with them, just to satisfy that urge! They don't work off commission, so there's no pressure associated with just talking to them or when purchasing. Also, they have some of the best equipment I've ever come across, and they are pretty good with their recommendations. If I"m ever dissatisfied with a recommendation, they'll take it back and work with me on something that works better for me. I wish I could give Scotty's more business, I really do. I'm very satisfied with them. I check out things online, but I buy through Scotty's. I really cannot say anything bad about them. You've got to support your local businesses, and Scotty's is one of the best! more
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Additional information

  • Hours:

    Mon 09:00 AM-06:00 PM;Tue 09:00 AM-06:00 PM;Wed 09:00 AM-06:00 PM;Thu 09:00 AM-06:00 PM;Fri 09:00 AM-06:00 PM;Sat 09:00 AM-06:00 PM
  • Neighborhoods:

    Ellett - Jennelle

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