he most horrifying experience ever. So I try and be constructive when I review a place but I was shocked and mortified by the experience I just had a this place. So I came with my inlaws, husband and son. We spent approximately 50.00 and my husband order the steak and cheese sandwich. Now the picture doesn't show any sauce on it and when it came out with this chipotle mayo on it. My husband took it back up to the counter and asked if he could get it without the mayo. The guy at the counter said he would have to ask the manager because it ""was an expensive sandwich"". The manager came out and seriously started to blame my husband for the mistake. I got upset and asked if she seriously was not going to fix it. That I thought the point was to make your customers happy. She completely flew of the handle and started yelling at me and my husband at the front counter. Needless to say my husband decided to just get his money back and not another sandwich and we will NEVER be going back. I feel bad for schlotskys as a company that they have a franchisee representing them that way.
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