I am so happy that I had my haircut at Rumor?s today!! I remember how difficult it was to park at the old location, but now there?s plenty of room. The new salon is large and very roomy and there?s even a large screen TV in the waiting area, but I didn?t have to wait at all. Everyone is friendly and happy to see you. I've been to several salons and felt like I was just moved from shampoo bowl to the stylist and out the door, but at Rumor's, they really care about their customers. My stylist, Kim, spent time with me before my shampoo. By taking that time to ask just the right questions, it was so much easier for me to explain and show her what I wanted while my hair was still dry. The shampoo was so relaxing. I'm short and usually have some difficulty when my hair is shampooed, but the seat was at the right height and the neck bowl is very soft so I didn?t have the usually neck pressure. My hair cut is perfect. Kim kept explaining what she was doing and was very focused on giving me the style that I wanted. I love what she?s done for me and will definitely go back again.
Pros: Customer focused, friendly atmosphere
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