Roto-Rooter Plumbing & Water Cleanup

Keith #3322 saved us Mother's Day. He showed up in less than 15 minutes much to our relief. Our basement flooded and with his expertise he snaked out the pipe going out to the street and the water flowed again! Keith saved the day. Roto-Rooter is first on my list to call for all our plumbing problems! more

On Friday March 18th, the main sewer pipe in the cellar over flowed. The roots of the trees had plugged up the line. This is a condition that has no permanent solution unless you cut down the beautiful trees. Roto-Rooter has worked at my house since the 1970's. #59, Sherwin, the gentleman who perfoemd the service on Friday is the epitome of a dedicated worker. The roots had plugged the line to a degree that I had never seen. He kept at the process, never complaning, changing the razor bits, pushing and pulling , working with a vengeance. During this very long process, he was always pleasant and positive. When the job was finally finished, he cleaned up and left the vicinity cleaner than before, absolutely spotless. One of the main reasons for your company's success is that you have such noble workers as he. more

they came quickly, they solved the problem, we could go on flushing within a few hours - what more could you want? more

William was excellent, he explained what he would be doing and the cost. Then he quickly unclogged my toilet. And you know how bad it is when you don't have a toilet. He then talked to me about the type of toilet paper I used and some of the steps I could take to prevent problems. If I ever have another problem I will call Roto-Rooter first! more

Christmas Eve 2010. A day to finish shopping and wrapping and getting ready for Christmas day. Always a busy day, but as a working Mom, every minute counts even on a holiday. more

Thank you so much for hiring Moonaf Mohammed (ID # 8178). Moonaf came to my house on Saturday, July 10, 2010 to unclog my slop sink in the basement. I had several other plumbers come to my house prior to him coming in & they couldn't do the job. Moonaf came & unclogged my drain in a very short time. He was very polite, professional & very experienced. Thank you again so much for hiring him !!! Maureen O. Pros: Excellent Quality Work Cons: No Cons more

Our service Tech Tpm (#252) came within the hour of our call. he was friendly professional and located the problem quickly. We have used Roto-Rooter in the past and would recommend them to anyone. They guarantee their service. Pros: fast service more

Servicemen were very knowlegdeable. Pros: quick service more

Excellent service - came on time and resolved clog/backup in one hour. Technician knowledgeable and professional. Pros: Prompt, excellent service and clean Cons: Not cheap more

Very prompt , professional and gave us piece of mind- more

they were at my house in the evening after a simple phone call. the service was above top notch service... the reps were extremely personable and service oriented. the camera that views the line is a must and these guys have it and explain everything to you... there is no guessing game on the price... the problem is resolved and they leave you with maintenance supplies to help you out once they leave... do not get anyone else to service your clogged pipes .... you have to use roto rooter! Pros: if you have plumbing needs, dont hesitate to call these guys Cons: price might be high but their up to date technology is worth more

They identified every problem. Pros: Very helpful and polite. Cons: They're Great!! more

Excellent customer service. I made an appointment online. They called my cell to tell me the technician was on the way. I told them I was running late, and they said, ""No problem, he will wait for you."" I got home, and he was there waiting. They solved the problem, and didn't mind that I watched and asked questions. The technician answered all my questions. Pros: excellent customer service -- efficient -- 24/7 service Cons: expensive more