Romano's Jewelers

DO NOT DO BUSINESS with this company. They will defraud you and mislead you. They will threaten you will an arrest and use faux documents to coerce you. Research yourself, they have negative remarks from many other consumers and have been reported to the FTC, Consumers Affair, CA and BBB. Chapter 11 has been filed and whenever you have a problem they will not assist you. more

I have had a terrible experience with this jewelry store. My fiance bought me a pair of $1000 earrings here that appraised for $300; then I tried returning them and they told me they did not have a return policy, and I had 30 days to exchange them. We were able to find a pair of earrings that looked decent, and we exchanged them. I had the earrings for about 3 days when one of them fell out of my ear. I later found the screwn on backing in my car, and the earring about 10 mins later. It turned out that the backing they gave me was way too big for the earring, and I was able to push it halfway through the bar before actually screwing it on. I once again asked for my fiance's money back, and not only was I called neglegent for loosing the earring by one of the salesman, but the manager started blaming me for losing the earring and told me I must have not screwed it on correctly. He offered me a whole new settings, but I am terribly afraid of taking a risk with this company. Thanks to them I was almost out $1200, and I was the one who had to take responsibility for it. DO NOT BUY FROM THIS JEWELRY STORE! YOU WILL HAVE TO TAKE RESPONSIBILITY FOR THEIR LOW QUALITY JEWELERY!!!!!! more

Over priced crap with customer service to match. They have zero return policy. Pros: no pros what so eve Cons: everything about them sucks more

service is THE WORST...!!! more

The Btr Bsns Breau rates this company as ""F: We strongly question the company?s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law?s licensing or registration requirements, their complaints contain especially serious allegations, or the company?s industry is known for its fraudulent business practices."" Cons: Unscrupulous Business Practices more

It took a while for me to find a diamond ring I was buying for myself for no particular reason...At Romano's the selection is very unique. They have great quality and distinctive styles...What I like is that they usually have this ""Buy one, Get one free"" sale, like three or four times a year! Crazy! I bought a necklace and got some earrings at almost the same price for free...great deal! more