This review is for Rolf's at Dana Park, but they don't have their own listing yet. I had my hair highlighted 2 days ago. I needed a small fix to the front, but they do not guarantee their stylists' work at this salon. Told me I could have a re-do for 80% of full price. Also, I tried paying with a gift certificate I bought at a legtimate auction 2 months ago, and they would not honor it. So I am out $180 for the GC, $165 for the actual hair-do, and another $100 for another stylist at another salon to fix it. Cyndi is one of the managers at this location, and she is absolutely unpleasant to deal with. Desk staff is very inexperienced and ineffecient. Already reported this salon to the B B B. Total lack of ethics. Expected way more from a top salon like this.
Pros: Pretty salon
Cons: Everything else- way too dark to see hair color correctly also
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