My dog unfortunately left this world to early and we had to take her to Rau Animal hospital where we proceeded to have her cremated. Once Rau received her ashes they refused to return her ashes until the measly $500 dollar bill was paid in full. Unfortunately due to a 2 week pay period I had to wait for my next paycheck in order to FREE MY DOG from RAU animal hospital. I tried to work out paying half and half later due to my situation but it fell on deaf ears. My dog was held hostage for a week and a half in their cold greedy hands. My dog wasn't a pet, she was a family member, and a best friend. Save yourself from a horror story in your already time of grieving, find a Vet that sees your dog as your family member, not as a Dollar Sign.