Had 4 custom bar stools made, painted with custom upholstered seats. 3 arrived with OBVIOUS paint drips and while unwrapping delivery man cut into wood with his box cutter.
Had custom ottoman made with my fabric. First attempt resulted in 2 inch whole in fabric on top of ottoman, second resulted in 2 different sides of fabric, 2 different patterns being sewn together.
Store manager Jamie offered only apologies for delay and thanked me for my patience. Store owner contacted and never responded. STAY AWAY FROM HERE. There are too many others places to use who would appreciate your business. At Quatrine you are just money in their pocket.
Pros: Fabulous at apologies
Cons: NO QUALITY CONTROL, customs items poorly upholstered
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