They dont have save same day service. I don't know why that's on here.
You call the office, the following morning a tech calls you. He gives you a slot in which he might be able to make it there. Great, If I was retired or unemployed. My favorite part was when the tech said ""I dont want to have to back track"" awesome. I thought I was the customer?
I would look elsewhere for service, this company has multiple other complaints around the 'net I found in my research. I also noticed on their website how they don't want to warranty work on items kept in the garage. Great, so in many of the older homes out there, where do you find the washer and dryer hookups? Oh, in the garage. It's like saying ""I dont want to do business with people who have brown doors"".
Cons: Techs want to repair on their schedule, not yours