Pizza Hut Dine-In Carryout & Delivery

Worst customer service. We have had many issues with receiving the wrong food or wromg anoint of items. The final straw was today when we ordered a pizza that came incorrectly. It was not the fact that when the pizza came it was don't incorrectly including items I am highly allergic to, or the fact that the pizza was not cut, it was how poorly the management dealt with the situation. It would have been fine if they would have just sent us a pizza but when we called and told them they proceeded to tell us we were lying and trying to scam them. They told us the only way for them to redo the pizza was for us to drive into town and show them the uncut pizza. We ordered delivery for a reason as we had workers at our home and were unable to leave. They were so rude and until we emailed them a picture with a picture of our conformation stating exactally what we ordered they would not resend us a pizza. I was so disappointed and frustrated by how rude the manager was I will never be returning. more

I Love Pizza Hut's pizza, but generally speaking the customer service is poor. Most of the staff doesn't seem too thrilled to receive a phone call, seat you, wipe down a table for you, etc..but the food is almost never dissapointing, an over all great place to eat, wonderful salad bar. And on occassion, you actually receive your food promptly and get a great waitress/waiter. more