I went to this pediatrician for a while when I was a child and I always felt comfortable there. Now that I am having a baby I met with them to discuss his future care. The doctors were friendly and informative and gave me a tour of the facility, as well as answering any questions I had. The waiting room has a separate area for sick children and there is a tv to watch. The wait time is a bit longer than I would usually expect, but it hasn't been enough to make me consider finding another doctor.