I recently bought a home in Dover, NH, and received a 'gift certificate' in the mail from Papa Bear advertising a FREE oil change. I brought it to the Somersworth location where they changed my oil. After ringing through the coupon the man said I still owed $2.99. I asked why, when my coupon said FREE oil change. He said, ""the oil change was free, the gasket if not, it costs $2.99."" I'm not an unreasonable person, and I know it's only $2.99, but I think that is false advertising, and if they were still going to charge even a penny, it should have been in the fine print...which it wasn't. I'm very disappointed and will never go there again. ~Heidi
Pros: fairly speedy service, polite mechanics
Cons: false advertising and gimmics to get your money
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