Service is fast and friendly. Overall the staff is knowledgeable except when it comes to store policy regarding competitors coupons. I called ahead to make sure they would honor my coupon from my dealer. I was told No Problem. I even double checked when I arrived and was waiting in line. No Problem. It was at the time of payment when I was told No, they could not honor it and offered just $7 off. The work was performed, so I had to go with that. Later I learned that there was a $12 coupon offered for earlier in the month and a current $10 coupon. Those options were not offered to me. My coupon was for $16.95 oil change service at Gresham Chrysler. The owner, manager or someone of that position called and offered me no real explanation just a note on my account that would give me $12.00 off my next service. Their service was $36. That was nice:) still makes me wonder what ever happened to decent customer service.
Pros: Staff is friendly
Cons: Pricing was not correct.