O'Reilly Auto Parts

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11709 Jefferson Davis Hwy
Chester, VA 23831

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(804) 748-5854
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I would not go to O'Reiley's auto parts again. I walked into the Jefferson Davis store this morning to get a set of rotors turned. Right off the bat Mathew acted like he didn't wa...

Do not go to O'Reiley's 4/27/2013

I would not go to O'Reiley's auto parts again. I walked into the Jefferson Davis store this morning to get a set of rotors turned. Right off the bat Mathew acted like he didn't want to turn the rotors and was trying to find an excuse not to. First off he said that the rust was too deep, I told him that is only surface rust and rubbed it off with my finger. He tried to say that they were too thin, so I asked him to mic them; both of them were well within tolerance. He then tried to tell me that the machine doesn't stop by itself and that he can't babysit them and said he hoped nothing went wrong. Then, said sarcastically "welcome to the 20th century". I should have trusted my gut and walked out of the store, but didn't. The rotors are still not ready. I only hope he does a good job and I get them back in one piece at this point. Do not go to this store. more
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Owner Message

  • O'Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O'Reilly's
    midwestern and southeastern foothold, along with CSK's dominance in the western US, has created a stronger, more competitive
    company that benefits not only the do-it-yourself customer, but also the professional installer. With even greater buying power and
    a larger team that's focused on meeting the needs of our valued customers, we will be able to offer the best combination of
    inventory, availability, quality, service and the most competitive prices.

    Auto Accessories, Air Conditioning, Battery & Accessories, Belts & Hoses, Body & Trim, Brakes, Charging & Starting,Cooling &
    Heating, Engine Parts & Mounts, Exhaust, filters & PVC Valves, Fuel & Emissions, Ignition & Tune-up, Lighting & Electrical,
    Oil, Fuids & Chemicals, Performance, Suspension & Steering, Tire & Wheel, Tools & Equip, Transmission & Transaxle, Truck
    & Towing, Waxes & Washes, Wipers, Motorsports Apparel

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