When our garage door broke, Northgate was who we called. They sent someone out within a day to talk with me about garage door options. They first educated me on the different types of doors and their purposes. Next, they helped me to pick a door that would match the exterior of my home as well as fit my needs. We needed a door that could handle balls and other kids objects bouncing against it. They door was ordered and installed within two weeks. The only problem I had was the guys who installed it, had moved some things and knocked a tool box over. Other than that everything was great.