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Nelson Group - Palatine, IL - Reviews page 1 - Judysbook

Nelson Group

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39 W Slade St
Palatine, IL 60067
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(847) 705-8866
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Main categories:

Beauty Salons

Related categories:

Personal Care

Reviews

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I sat in the place for 15 minutes after they paged my stylist, only to find out she hadn't arrived for the day. Then, after another 10 minutes, I asked if anyone knew when she w...

Clueless about customer service 5/26/2007

I sat in the place for 15 minutes after they paged my stylist, only to find out she hadn't arrived for the day. Then, after another 10 minutes, I asked if anyone knew when she was going to be in. The receptionist explained the situation to the owner, whose only response was to have an assistant wash my hair. After 5 minutes of sitting alone with a wet head, it became clear my stylist wasn't coming in. No one else was available, but I was told I was ""welcome to come back another time."" I ended up drying my own hair and walking out. These folks are clueless about customer service! more
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Owner Message

  • The Nelson Group are stylists in Palatine, Illinois. If you want to look your best, then come to us for cuttings, perms, extensions, nails, make up, facials, waxing, and threading. We?re color specialists who also provide hair removal, extensions, and...

Additional information

  • Hours:

    Mon. 10am - 5pm;Tue. - Fri. 10am - 9pm;Sat. 10am - 6pm;Sun. CLOSED
  • Payments:

    Master Card, Visa

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