Minnetonka Travel

I have as recently as two weeks ago booked a vacation thru this travel agency and could not of been more in tune as to what I was looking for. I told them I wanted to be able to play golf and have that as part of the package so I could play everyday while I was there if I wanted to. Now I was a single traveler so it was also important to me that I went somewhere as to where it was not all couples so I would not feel so out of place. They referred me to Secrets Maroma in Playa Del Carmen which was a very beautiful hotel. But what was supposed to be complimentary golf meaning NO extra charges there was a mandatory $50.00 cart fee, a $35.00 tee time fee if I wanted to play before 2pm which you had to because it got dark at 5pm, $55.00 fee for rental clubs, and $25.00 fee for travel to and from the golf course. Needless to say I was furious and told the resort it was supposed to be complimentary meaning 0 cost and they said it was that it was complimentary green fees but the rest $165.00 needed to be charged per round. I contacted Minnetonka Travel and all they could say was sorry. Also my comments about wanting to go somewhere as to where there was some singles so I would not feel so out of place, well every other door had either a Honeymoon bow on it or a Anniversary bow on it. This 10 day vacation was a total waste and I have never been so misled in my life. They knew full well what I was looking for and sold me what they wanted to sell me and never were looking out for my interestes. I will never ever use them again and will share my experience with all my friends so they don't get burned like I did! If I could rate this Agency I would give them a 0 out of 5 they totally ruined my vacation............... more

We have used the services of Lenore Miller for a number of years. She is super at cruises. Recently, Lenore arranged a Europe trip for us. All details were handled perfectly, including a complicated train schedule. Definitely a top flight travel agency. Pros: They get all the details right: airlines, tours and hotels. more

When I book my trips with Minnetonka Travel, I not only know that I am getting a great deal on my flights, but I also receive valuable information about my destination, that I never would have known otherwise. The customer service at Minnetonka Travel is top notch, and they are extremely knowledgeable with all areas of the world. I highly recommend using Minnetonka Travel when booking your next trip, you won't be disappointed! Pros: Makes traveling so much easier, and more enjoyable! more

I don't typically review restaurants or businesses, but in this case I could not resist. Minnetonka Travel has consistently taken the stress out of making my travel arrangements. The most helpful services they provide for me are searching for new destinations within my price range and booking flights at the lowest price. The staff is enthusiastic about travel and is ready to help at any time especially during the trip! Pros: Extensive Travel Experience, Make Travel Easy & Stress Free more

I have used Minnetonka Travel for years and don't ever think of using anyone else. They listen to my ideas and seem to always translate them into a trip that's just right for me. I feel great when I go there or talk to them on the phone as I know I'm supporting a home town company and putting something back to the community. Everyone is so nice and I enjoy the booking process with them. It's nice to have that personal touch compared to something online...especially to have that mental assurance that I have an actual person to contact with any questions I may have. I highly recommend working with any agent from Minnetonka Travel! They're all good! Pros: Caring, efficient agents more