Purchased a 2004 Tiburon with 55k miles on it...told salesmen before purchase...after test drive...about the A/C, Window Seal, Brakes, Shimmie in steering wheel, slight pull to the right, Brakes Pulse...which I was told it would be taken care of...but couldn?t be documented if they wanted to keep their job. (*note* I have emails between sales man Dan and I about the repairs, assuring me that they would be fixed). So I purchase the car with I was told that I didn?t need the extended warranty because it was a waste of money...and that I had 3 days after purchase to let them know of any issues.....*YEAH*....so I picked it up the next day, and they were suppose to fix the issues. When I picked it up, at the time, my main concern was the A/C...so my original sales man of course was not there...so I asked what they had done to the A/C (e.g. Replace compressor, fix leak)...a random used car sales man chimes in and tells me...""Oh I know what Dan said they did...They re-charged it and pressure tested it, to assure that there wasn?t any leaks""...So I take my car and go.. come to find out...all the other issues were not addressed, only the A/C was...so not even2 days later I dropped it back of to have it fixed AGAIN...which I have a printout with the list of items noted in the email, which was giving...supposedly to the mechanics to inspect all the issues addressed...which is marked ""ok"" or have a check mark next to when I picked up my car the 2nd time...needless to say...about 4 days later the A/C just seemed to keep getting warmer and warmer...until it felt like it wasn?t working. So I took the car to FireStone to have the car ""safety inspected"" and the A/C checked...well come to find out...The A/C hose from the compressor was clearly leaking which they would have known that if they would have even looked instead of just re-charging it and hoping I was a stupid enough girl to be OK with it...as well as the Shimmie/pull in my tires was because the car has a bent rim....the windshield seal need fixed and the dealership did was put black tar type stuff in it and stuck the seal back down...well I kept hearing a whistling sound when the windows were up and the A/C was on when it worked...and FireStone told me that my Windshield was leaking in the top Left Corner..which is where they were suppose to fix it...My parking brake doesn?t work (*Note* my car is a 6 speed) and if I pull my parking brake my tire locks up and u have to pry it apart to free it up for the tire to spin freely.....So after the 3rd time contacting Dan to let him know what I was informed by FireStone...he says he pretty much can?t do anything about it. SO I was like...OK I'll just contact you manager about it to see how this can be addressed...So I contacted the Used Cars Manager Mike, who was rude and asked me if I had a ""To Do List"" and I was like no..I have an email that states what was to be fixed...prior to purchase and within the 3 day period. He stated ""We can only do what is documented"" I said ""I was told that they couldn?t document anything if they wanted to keep their job"" Mike said ""Yes, that what we tell our sales guys...and I can?t sit with each one to know exactly what they say""....So basically in the end..I bought a used car...that?s NOT BRAND NEW....so there being safty issues is not a concern or any misleading, incorrect information from the ""Shady Salesman"" at this dealership. I highly recommend NOT buying from this or any Mike Castrucci Dealer!!!
Pros: NOTHING
Cons: THATS WHAT THEY ARE....CONS
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