we used mickle when we first moved in to our house, seven years ago. it was january 1, our heating went out, a large snowstorm was headed our way and we were expecting 25 people for an in-house wedding ceremony. after an emergency order of firewood to burn so we could raise the temperature in the house, we were able to get mickle to come out and fix the problem. they were here within two hours, on a holiday! yes, we had to pay holiday hours, but they were the only ones who could make it! anyone else would've charged holiday prices, but no one was available to come out. after that, we've used them twice to check our air conditioning. as always, they've been friendly, professional, quick, reasonable and willing to offer advice to avoid future mishaps. i believe i'll always use them!
PROS: fast, professional, helpful