They treat our pet's as their own family. So sweet and kind. They offer a drop off and pick up service. We have always kenneled our dog with Meyer's and always use their car service. Our dog is so excited to see them come to pick her up, so that's a great sign in itself. Sometimes she doesn't want to come home. It makes us feel so much better when we do have to leave her. We have also used their grooming services for our cat, and have always been very pleased.