top 10

McGrath Acura of Westmont

4.9
112 reviews
Write review
id: 27269234
marker

400 East Ogden Avenue
Westmont, IL 60559

marker
(630) 323-8200
Incorrect info? Correct your listing
Main categories:

Acura Dealer

Related categories:

Other

Reviews
( 109 )
( 1 )
( 0 )
( 0 )
( 2 )

Best

I just got an oil change and the service was great as usual!

Worst

I went in looking to buy a new tsx. The salesman was great and on point with everything. It wasn't until we sat down with the sales manager to negotiate prices on a particular tsx...

great as usual! 8/9/2011

I just got an oil change and the service was great as usual! more
Reply | Report abuse |

great deal on a car 8/5/2011

Angel has great customer service he went above and beyond for me to get a great deal on a car. more
Reply | Report abuse |

I will be back 7/29/2011

I will recommend to friends and family! Love our new car and In the future I will be back. more
Reply | Report abuse |

was great 7/21/2011

Just purchased a RDX from Paul Stewart...he was great to work with! thanks! more
Reply | Report abuse |

service and professionalism! 7/18/2011

I was absolutely floored by the responsiveness, service and professionalism! I was referred to you by the service group at McGrath Lexus to fix the ding on my windshield. I left a message for Joe this morning, and he called back minutes later (that seldom happens anymore). Joe was personable and professional, and did a great job explaining the repair specifics. The service was completed in a timely manner, my car was washed, and I was on my way. WOW! I was so impressed that I have been talking about this to my colleagues all day. I promised Joe that I would let the service group at Lexus know about my experience. I haven't done that yet, but I will shortly. Thank you so much for everything. more
Reply | Report abuse |

experience pleasurable 7/6/2011

The Mc Grath Acura team made the buying experience pleasureable and there is no doubt I would buy from them again. more
Reply | Report abuse |

completely satisfied 6/30/2011

Thank you for following up after my recent service. The care that I received was great. Andrew was very efficient and knowledgeable and I appreciate his ability to get the service completed in a timely manner. I was completely satisfied with this interaction. Thanks more
Reply | Report abuse |

Thank you 6/23/2011

I appreciate an opportunity to express my sincere “thank you” for outstanding customer service! This dealership goes above and beyond in proving sales and service experience to its customers. I am your customer since 2004 because I purchased my Acura here. Since I service my Acura at Westmont and my experience was always very positive I decided to service my Honda Accord at your place as well. Mike Miller took care of everything: scheduling, parts and he even link my cars together on your computer system so in the future I can just indicate which car needs service. The last service was excellent – everything was done right and within Mike’s time estimate. Also Mike is going to help me with a couple of dents on my car since McGrath Acura of Westmont provides this service to its customers. I really appreciate excellence and professionalism how the business is conducted at your dealership. Please keep up a good work. Thank you. more
Reply | Report abuse |

exceptional customer service 6/15/2011

I want to thank you for having Mike Miller on your staff. He is always an incredibly conscientious staff member who always puts the customer first. He takes the time to explain what is necessary to keep my MDX running in optimal condition. He always covers every detail of exceptional customer service. For example, today he backed my car in the service area so I could easily get out without having to step out in the rain to retrieve my car. Now that's what I call outstanding customer service!!! more
Reply | Report abuse |

thoroughness and efficiency. 6/14/2011

Mike Miller is an absolute asset to the McGrath family. He treats his customers so well! My mother and I are always thrilled to see Mike when we arrive at the dealership. We really do appreciate his thoroughness and efficiency. He ALWAYS has a great attitude that makes him so pleasant to work with! His services are beyond outstanding! Thanks so much! more
Reply | Report abuse |

Loyal customer 6/10/2011

The service provided by Mike Miller at McGrath Acura in Westmont, IL, was outstanding. From the moment I dropped my car off until the time I left, he kept me informed. My daughter even said, “Mom he’s nice.” He even took the time to show me what would be checked & the results. I would request him again as my service advisor. You can tell from his actions that he takes great pride in providing the best customer care. You should be proud that he represents McGrath. Loyal customer for years to come! more
Reply | Report abuse |

outstanding service 6/9/2011

I bought my car here a year ago, and still love it. I have had it serviced here and I get the outstanding service every time more
Reply | Report abuse |

It's great 6/6/2011

It's great that they offer on line appointments now,it's the closest Acura service by my house. more
Reply | Report abuse |

Highly Recommend 5/23/2011

I just spent 6 months analyzing all types of SUV's. I considered heavily Consumers Report valuations, personal test drives, apples to apples comparisons of options, fit & finish, professionalism of sales staff and bottome line "Bang for Buck"...After narrowing my choices to Lexus, Honda and Acura, I selected the Acura MDX. My next step was to visit the four dealerships closest to my home. I drove and priced vehicles at Arlington Acura..Mueller's Acura...Libertyville Acura and Mc Grath Acura. Without a doubt, the best dealership to do business with was McGrath. Very competitive...if not the best...pricing. Extremely professional sales staff. Outstanding leadership when it came to interfacing with the General Manager..Ken Girard. Clearly, a dealership I will recommend to friends and family! James G. Grabowy more
Reply | Report abuse |

completely satisfied 5/12/2011

We were completely satisfied with our recent service visit at McGrath Acura. Mike was excellent, very informative and helpful. My car was complete in a reasonable amount of time considering the amount of work that was done. I have no complaints at this time. more
Reply | Report abuse |

Always professional and courteous 5/9/2011

Cathy Kacor is always professional and courteous. She takes the time to explain what service is required and more importantly, what is not necessary. McGrath Acura has earned our business and because of your outstanding service, our next vehicle purchase will be from McGrath Acura. more
Reply | Report abuse |

Outstanding service 5/5/2011

There is a reason I drive from Geneva, Illinois to your dealership in Westmont to get my 2003 Acura TL-S serviced. It is because of your outstanding service and service department professionals. Thank you again for a great job. I will definitely continue to do business with you and I will recommend you to anyone I know interested in purchasing or servicing an automobile. more
Reply | Report abuse |

Completely satisfied customer 5/3/2011

If you are looking for service this is the place. Giving it 5 stars doesn't do it justice. It should be 10. Their committment to making the customer completely satisified is more than any other dealership I have ever worked with in the past. I have always been a toyota customer but now that I have seen what acura has to offer I will never go back. I always felt that I couldn't trust what service was telling me about my car but after dealing with the service staff at McGrath Acura I now can say I have a team I can trust. more
Reply | Report abuse |

Very pleasant experience 4/29/2011

I just wanted to let you know about my experience with your service department and specifically, Cathy. Every time I go to McGrath, I have a very pleasant experience. But, this last experience exceeds them all. From the minute I arrived, someone was there to greet me and help. Working with Cathy was a great experience and I learned quite a bit about my TSX. She was very informative, friendly, honest, and treated me with dignity (unlike many other car experiences I've had.) I very much enjoyed driving the loaner car and it was immaculate. My car was serviced in a very timely manner and it was even ready for pick-up hours before I initially anticipated. So, I wanted to sincerely thank you and your staff. I can easily take my car to another Acura dealership (there's one 5 minutes away from me), but I will continue to go to you, where I know quality service is a given and guaranteed. more
Reply | Report abuse |

Professional and always nice 4/28/2011

McGrath makes me feel good. Okay, so I still have an old car but the service department makes it feel like i'm driving a new model. Plus they are trustworthy, as a female I still find myself getting ripped off in car repairs. The staff is professional and always nice. Check this out, oil change and free car wash for $29. Enjoy brewing your own espresso, tea or coffee of flavor, WiFi available and a screen tv and catch up on the gossip. Or better yet, walk around the floor model looking at new cars. Comfortable setting for a 45 minute wait. Same cost if you go to Jiffy Lube $26.95 plus take it to a car wash for $5.95 plus. Let's see small waiting area, first come, first serve basis. Then wait in line again for a car wash. I'll sticking with McGrath Acura, plus I can count on them if I need a loaner car at no charge while getting my car serviced if they expect it'll be a while before it's ready. I've taken advantage of this and was able to drive a new MDX, I'm in love. more
Reply | Report abuse |
< Previous 1 2 3 Next >
Owner Message

  • Visit McGrath Acura of Westmont to test drive the latest Acura models and enjoy quality service for Westmont, Wheaton, Glen Ellyn, Aurora, Elgin, Joliet, Naperville, Oak Brook, and Chicago. We're a renowned dealership recognized by Edmunds for our customer-pleasing service and top-of-the-line vehicles – making us the #1 dealership in the midwest. Call us today to schedule a test drive, or stop by our showroom!

Editorial

  • Offers new and used models such as the RL, TL, RSX and NSX series.

  • 9/19/2005 Provided by Citysearch
Additional information
  • Hours: monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-18:00, saturday: 09:00-18:00
badge