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Mattress Factory Outlet - Vancouver, WA - Reviews page 1 - Judysbook

Mattress Factory Outlet

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4708 NE Thurston Way Ste B
Vancouver, WA 98662
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(360) 260-2222
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Main categories:

Furniture , Business Wholesale

Related categories:

Business to Business , Home & Garden , Industry

Reviews

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Best

These people really came through for me! I had ordered a Simmons Comforpedic mattress set from a Mattress World in Portland and after 6 weeks of waiting they still couldn't tell m...

Worst

All reviews seem positive

Editorial review from Citysearch 2/7/2013

\r BUYER BEWARE ! BUYER BEWARE ! BUYER BEWARE ! BUYER BEWARE !\r \r EVERYONE that thinks of buying a mattress here needs to know ONE thing: THEY WILL NEVER REFUND YOUR MONEY ! NEVER ! EXCHANGES ONLY \r \r !I purchased a mattress for $1300 here. Slept on it ONE night, and found it to be way too firm. I went back to the store the NEXT day, and was told ""NO REFUNDS !"" Nowhere in the store,their website,or on my receipt does it say NO REFUNDS. It simply states ""90 Night Comfort Exchange."" You won't read NO REFUNDS anywhere, nor will a sales person tell you that when you're forking over your hard earned cash. \r \r BUYER BEWARE !!!!! TAKE YOUR BUSINESS ELSEWHERE. MOST OF THE OTHER MATTRESS STORES OFFER A FULL REFUND IF YOU'RE NOT HAPPY! NOT MATTRESS FACTORY OUTLET !\r \r \r \r \r \r \r \r \r more

Editorial review from Citysearch 11/6/2012

I am a customer of Mattress Factory Outlet in Vancouver WA and just wanted to say their service is outstanding. Avoid the big chains and come to this family owned local business for your needs. I would shop here again. Thanks DG Nov2012. more

Unbeatable customer service! 11/3/2011

These people really came through for me! I had ordered a Simmons Comforpedic mattress set from a Mattress World in Portland and after 6 weeks of waiting they still couldn't tell me when my mattress would arrive. So I got on the internet and found Mattress Factory Outlet who advertised that they also sold this high end mattress set with free delivery. So I decided to vent my frustration and email them about my experience at Mattress World and see how long their customers had to wait for this popular mattress. I received an email back very quickly which stated that they were sorry I had a bad experience with Mattress World but fortunately for me they carry that particular mattress and it was in fact in stock and could be delivered today! They even matched the price of what I paid Mattress World which was $900 less than Mattress Factory Outlets sale price! How nice was that! The mattress was delivered right on time and I was so happy I felt like hugging the delivery men (which I didn't, of course). I could just kick myself for not shopping around more and wasting 6 weeks of my time and good nights sleep. Lesson learned. I will recommend Mattress Factory Outlet to all my friends and aquaintances for their next bed purchase! more
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Additional information

  • Hours:

    Mon. - Fri. 10am - 9pm;Sat. - Sun. 10am - 6pm
  • Payments:

    Visa, Master Card, American Express, Discover

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