Noreen has been doing great things with my hair for years. Generally I get a cut (I have short wavy hair) and color. A few years ago, when I went through a life transition, she gently but persistently suggested a mildly new look, with highlights and thinned eyebrows. It came out great! Not only is she an excellent colorist, she's honest. Every so often I wonder out loud how I'd look with longer hair, for example, and she gives me her honest opinion. I can trust her. And besides that, she's great to talk to. Highly recommended!