This has got to be one of the worst experiences ever! The environment was small and dirty, the prepareres are not up to date on tax rules and changes. They made errors on my return which created a headache and major delay. They refused to take responsibility and they behaved unprofessionally. They mailed my return to the incorrect address and it was then returned back to them. They will not take my call or tell me the location of my return. I am not sure how these folks are even in business, I cannot be the only one they have done dirty. Oh, BTW, I filed the last week of January and charged for rapid return, and all-here it is MAY and I still have not seen my return and they are refusing any type of reimbursement for such poor services and inconvenience. You will be better off buying TurboTax and doing it yourself! I have used JHewitt for the past 10+ years and will never consider using any location ever again.
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