OMG! Are you Serious!!??
Roses were delivered in a box with ONE tissue paper wrapped around them and they did not even have a courtesy to tie the roses nicely with a ribbon inside the box!! Presentation sucks! -- STRIKE 1
If these long stem roses were like other long stem roses, I would have been ok, but a few layers of petals (not just the outermost layer) have the edges literally black as if someone torched them. Quality Sucks! (could have gotten better roses from Costco!) -- STRIKE 2
Since it was a gift, I said to myself that I better made the most out of it, so I cut the bottom of the stems diagonally and looked for the powder package (flower food), and there's none (What kind of a cheap flower place does not give you the powder with the flower???) It's not there, so ok, I said I would just keep changing water everyday. The next day, my roses were looking pretty sad, so I cut the bottom of the stems once more and changed the water once more. 46 hours into it (two days later), roses were dying and all of them (not exaggerating) drooping down. They are not even straight up anymore!!! I have never gotten roses in my life time dying in two days!!!! --STRIKE FREAKING 3 AND You are out!
How could they have possibly ruin my gift??!@#$#@?!@!a??? The staff were nice on the phone, but don't think for a second that they'd do a good job with flowers, which is supposed to be their business. Do not, I repeat, DO NOT, order from this place unless you want to be very, very disappointed. It doesn't matter what their refund or replacement policy is because once the florist doesn't do a good job with your flowers, your day is officially ruined and there is no getting that special day back (how can they possibly replace that special moment?!? Replacements simply wouldn't be the same anymore).
The saddest thing is that they are not cheap either. I wouldn't even order the flowers from them again even if they gave it to me for free because that is how much I do not trust them anymore.
I took pictures of the flowers from day 1 till day 3 and I am so tempted to post them to let my fellow yelpers know, but I think you get the picture and see my frustration from my words.
Just a friendly suggestion ""There are many florists around...do not order from this place, go somewhere else since you don't want to waste the money on something that most of the guys have to buy because they are trying to impress someone or having to buy out of obligation or whatever your reason is and at the same time get crap from the receiver and feel bad because this place does such a sh#%$#$#y job.
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