Integrity Property Management

Be very careful when paying the dues because you have up until the 10th of each month to pay them but what they will do is still try to assess you with late fees anyway.Neighbors have told me how rude there experiences have been over the past several years and they feel they can't even reason with them and are offered a lame excuse when it comes to soving a specific problem and they really don't want to hear about it because they have other things to take care of.We pay 288.00 a month in dues each month and other associations who offer the same services are half of that.Why?They send a yearly budget out to the homeowners but nobody seems to ever question it. there is no question in my opinion that the charges are inflated and something is going on but that is just my opinion from looking at other budgets with the same services.We pay for a guard gate the landscaping the pool maintenance comcast basic cable that you still have to pay for even if you get direct tv.Who decided that?Btw Integrity doesn't do a criminal background check on renters so if you have kidsyou may want to think first before moving into Victoria Isles.What's the purpose of having a guard gate?Any criminal can live here anyway!I think if more neighbors got together and put integritys practices under a microscope I believe they would see that there's not much integrity at all! more

I find it funny that very few people out of thousands of happy clients write a review. I believe that these handful of bad reviews says allot of good for Integrity or there would be more than 10 bad. During these difficult times, Integrity has stood by our community even when we were unable to pay them on time for months. They have our vendors accepting the fact that we cannot pay them on time and they are still standing by us because they believe in Integrity. We had a board meeting and every question that was thrown at the manager was answered very thoroughly and gained even more of my respect. more

My home was broken into. The detective on the case asked me to contact the HOA and request a list of guests/visitors on the date of loss from the front gate. So, I contacted Integrity Property Management leaving messages. It was not until my 3rd message almost a week later when I rcvd. a return phone call. The man returning the phone call was very polite, apologized and offered to assist me with my request. So...stayed tuned ...I will report back as to the professionalism and his follow up. Pros: friendly and polite Cons: not returning calls in a timely manner more

This has to be the worst company I've ever dealt with. The property manager will never return calls and is extremely rude. They act like a bunch of bullies. They forget that we are the customer and they are here to serve us...we are not to serve them. They leave early in the office and come in late. Cons: Don't listen to concerns or offer solutions more

FIRST OFF WHEN I FIRST CAME TO LOOK OVER HERE I SAW AT LEAST 15 TO 20 BIG DOGS ANYWHERE FROM GERMAN SHEPPARD'S TO PIT BULLS. WHICH I HAVE NO PROBLEM WITH CAUSE I HAVE A BIG DOG... SO I WENT THROUGH RENT 1 SALE 1 (HORRIBLE COMPANY) AND THE GUY LIED TO ME AND SAID MY DOG WASN'T A PROBLEM. SO I WENT AHEAD AND MOVED IN.. NOT MORE THAN A WEEK LATER I HAVE THIS OLD MAN FROM THE HOA WATCHING ME LOOKING THROUGH MY WINDOWS DRIVING BY SLOW WHEN HE SEES ME.. NOT ONLY THAT HE'S PUTTING LETTERS UNDER MY DOOR THAT AREN'T EVEN LEGAL ON LITTLE PIECES OF PAPER HARASSING ME ABOUT MY DOG. NOW TO THE MANAGEMENT PART I CALLED THEM UP AND ASKED THEM WHY IS HE DOING THIS AND THE SAID HE'S THE PRESIDENT OF THE HOA HE COULD DO WHATEVER HE WANTS.. "WRONG"!!!! ALSO WHEN I MOVED IN THE MANAGEMENT WAS SUPPOSE TO SEND ME A STICKER FOR MY CAR NEVER RECEIVED IT I HAD 2 WARNINGS FOR MY CAR TO BE TOWED AND I HAD TO DRIVE TO THEM TO GET ONE.. THE STAFF AT INTEGRITY ARE NASTY INDIVIDUALS NOT HELPFUL WHAT SO EVER... WHEN IT COMES TO THEM GETTING THEIR 100 TO DO BACK ROUND CHECKS THEY SURE KNOW HOW TO TAKE THAT... SO WHAT I'M TELLING YOU IS """STAY AWAY FROM LAKEWOOD (TWIN LAKES DR) AND ANYWHERE THAT HAS TO DO WITH INTEGRITY MANAGEMENT"""" YOU WILL BE SORRY!!!!!!!! Pros: A.K.A TWIN LAKES DR. Cons: HOA IS HORRIBLE.... LOOKS THRU UR WINDOWS AND WATCHES YOU... more

everyone is either sick, out early, or maybe dead? Someone answers the phone, and puts you straight through if you have a question about money and your bill, but if you have any kind of problem there is NADA response... like forever-seriously, they are all out dead! Your call WILL NOT BE RETURNED! This company totally sucks. As in SUCKS! Wish they had a negative star review!!!!! more

This Management Company is very horrible. The staff is not helpful, rude, and not flexible. They left work before 5pm so we can never make it over there. In today's economic, all of them should be fired/layoff. I would suggest the owner of this company review the staff's customer service skill and possibly fire most of them. If the management company still like this, we will for sure make the board file this company and find a new one. Pros: None more

It seems that no matter who I speak/email to in this office no one returns your calls or emails. I have been trying for weeks to get my name on our community gate system, spoken to three different people (who have all stated they would follow up with me and haven't) and still no results. The community itself is pretty well taken care off but like everything there are items which intergrity could improve on, other than there D class costumer service! more

Staff is always friendly and helpful. I have dealt with many management companies in the past and this one is leaps and bounds beyond the rest of the pack. I would recommend this company to anyone looking for an honest and professional business. more

The property management staff is horrible and not useful. When there are issues addressed,no solutions are given to the homeowners. It is expected for a management company to be of help to the homeowner and that is why homeowner pay dues monthly. Yet, it feels like most homeowner that deal with this company feel as if money is being paid for no reason, due to issues not being resolved that should be. When a homeowner has a concern or issue, there should be a solution to the problem. With this company no solutions are given and homeowner are ignored and are having to figure out solutions on their own. It is poorly run by the individual property managers elected. more

I would NOT recommend using this company. They have being managing the condominum I own for the past 2 years and had done a horrible job. The only thing that works I'd say ok is landscaping, other than that I don't see what they do (treadmill has been broken at the gym for 7 months, they lock up places without notifying the owners, gate is always broken, people park their cards where they want to, etc). They also have the worst customer service ever, they never return or calls or emails. They are only good in collecting our monthly fee. Cons: really bad service, worst customer service more

The contact for my homeowner association did not return phone calls. I had to ask for his mom to get any answers and by then it was too late. He is defensive and rude. more

I (and our Board) have delt with a number of Property Management Companies for our Association. Integrity Property Management has been our management company for the past 4 years and have done an outstanding job for our community. They have saved us thousands of dollars and have provided us management service way beyond any other company that we have delt with. The staff at Integrity Property Management is allways a pleasure working with. more

This company does not demonstrate nor show any signs of integrity as their name would suggest. The owners and managers of this company refuse to return phone calls and respond to problems reported at their properties. Pros: None Cons: Lack of Customer service and integrity more