My wife and I recently purchased a home. One thing that surprised us during our first few months was that all of the hot water in our bathrooms had an orange tint, and our current water softener was not operating correctly. We have had 3 previous plumbers on site to quote this issue, and they all insisted that to fix the hot water we needed to purchase a brand new water heater. Also, the pricing that they quoted us for an update to the water softener was extremely high. We were frustrated with our options, and heard from friend that had previously used Ihn Plumbing, and they said it was the best plumbing company they had ever used. We gave Ihn plumbing a call to try them out. The plumber (Jake) that visited our house was right on time with our call. He arrived, assessed the issue, and provided a quick quote. Instead of insisting we had to buy a new water heater, he told us that he could try and replace a few pieces to see if that would work. He replaced the pieces, flushed the water heater, and the water was clear! In addition, the options he provided for the water softener were so reasonable that we decided to have a new softener installed. He was able to take care of all of this in one morning visit, and all of our plumbing issues were taken care of. What a blessing finding Ihn Plumbing was. Please do your friends/family a favor and pass their business around! Thank you Jake!
Pros: Timely, Professional, Fair, Helpful
Cons: None noted