Hometown TV & Appliance

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142 Basin St NW
Ephrata, WA 98823

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(509) 754-0420
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Reviews
( 63 )
( 10 )
( 1 )
( 0 )
( 1 )

Best

Good experience, remembered me from last purchase. Good quality appliances. Everyone was courteous & delivered on time.

Worst

I have purchased a washer/dryer, dishwasher & various other small things. I like having a "home town" appliance dealer that I can go to if I ever have a problem.

Very comfortable-Knowledgeable to help me make the right choice 10/16/2014

Good experience, remembered me from last purchase. Good quality appliances. Everyone was courteous & delivered on time. more
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Another Great Experience! 10/13/2014

We just purchased a dishwasher from Hometown and couldn't be happier with the overall experience. The staff answered all of our questions and spent a lot of time helping us pick the best dishwasher for our needs. Customer service is unbeatable at Hometown! more
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friendly, informative, good value 10/10/2014

We have purchased several appliances at Hometown and have been pleased every time with the service, price and quality. more
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redundant - five stars 10/9/2014

I was pleased. On time, cheerful, competent, efficient. more
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Wonderful service - will definitely use them again. 9/28/2014

Had an issue with a washer and they went beyond expectations to correct and make it right. Their service is definitely above the average in the appliance industry. more
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Amazing service!! 9/23/2014

Love the service and the appliances we have purchased from them. more
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Very helpful staff 8/25/2014

The people at the store were very helpful and had answers for all my questions. more
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Great service 8/25/2014

Great service. Highly recommend. more
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Great locally owned company 8/24/2014

Friendly staff nice locally owned company will recommend to all my friends more
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nice experience, nice people 7/28/2014

nice people nice store would go back again. more
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Great place to shop 7/24/2014

We recently purchased a microwave from Hometown TV & Appliance. The service was exceptional. They even took our old microwave to dispose of for us. In the past we have purchased several other appliances and have had the same great experience. I highly recommend Hometown TV & Appliance. more
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Yes! 7/18/2014

Having recently moved here, a friend recommended I I go local with Hometown Appliance to purchase a washer/dryer. Sales person was knowledgeable, friendly and helpful. Delivery was scheduled and went smoothly. Prices were comparable to one of the area box stores. I'm very pleased. more
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Exceeds my expectations 7/17/2014

I'm very pleased with the service from Hometown TV & Appliance. I feel very fortunate to have found them since everyone on their staff is so friendly and knowledgeable. They know just how to run a fine business in a small town. I just recently bought a refrigerator for them that I absolutely love. It has a beautiful stainless steel front and I love the freezer compartment at the bottom. Its door pulls out so nicely to expose two levels that allow me to not have to paw through things to find them. It's just wonderful, just like everyone who works there! more
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Great customer service and a clean facility. 7/15/2014

My experience in dealing with Hometown TV & Appliance has been great. The service itself was great, the customer service was excellent and they were very responsive both via email and phone. I felt very comfortable using their service and they made me feel right at home about everything. I would absolutely use them again if needed be and highly recommend their services to anybody else in the market for a new television or appliance set. more
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excellent service 7/11/2014

overall home town is a great place to buy quality items and the staff is a pleasure to work with more
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A very good experience 7/9/2014

Took time to explain features and value. I love my new washer and dryer. Couldn't be happier more
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It was grand! 7/9/2014

I used Hometown TV & Appliance for the first time, and everything went smoothly. I went in there looking for an appliance, and they helped me out. It's a very homey outfit they have there. There was a little glitch where some tags got switched. They called and had me come check it out, and everything turned out fine! I have no complaints! more
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Excellant customer service! Knowledgeable about the products and willing to help however they can! 7/9/2014

Excellant customer service! The team there is very knowledgeable about the products they carry and how they compare to each other, and they are always willing to help however they can! more
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So far, so good 6/27/2014

I purchased a new oven from Hometown TV & Appliance and it's been working perfectly so far. I'm still adjusting to the new settings of it since the temperatures obviously vary from product to product. Everyone on the staff that I spoke to was very knowledgeable. I would come here for appliances again, if need be. more
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Awesome local business. 6/26/2014

When we bought are new home we wanted to get a new washer and dryer. Hometown Appliance had a competitive price and install and delivery were much less than out of town box stores. Installers showed up on time, and had the job done quickly and done right. I would recommend anyone to Hometown! more
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