Home Depot

Ok, I have no really strong need to shop at home depot but we just moved to the area and decided to browse the store while doing an errand. My partner and I were treated very nastily by a customer service counter person. He was dismissive and obviously irritated by us because after I returned something I also had a few questions and I commented that I did not think he was addressing us since he was not looking at us and that just set him off. So, I was not happy to have to come in again but this store carried the item I needed right away..sigh...and then I was so dismayed to see ""guess who"" up at the counter still looking just as miserable (why?) and figured we would have to wander the aisles...Well, lucky for us a very smiley woman saved me. I think she saw my dismay and marched up, took me by the arm right to the blinds we needed, quickly picked out the size, made sure we knew how to install them (guess we look helpless) and then chaperoned us to the tool aisle to find a drill bit. We were out the door in 25 minutes! I was dreading shopping but she made my day. Hope that was not a fluke - I may go back again. more

Convenient, lots of choices, good value for the most part. Friendly and very helpful customer service persons. Wide aisles. We bought a good deal of fencing for a reasonable price, and they loaned us the post hole digger. Great selection of bedding plants and garden tools. Always fresh looking and well-tended. Brand name appliances, large and small are available. Able to make great deals with the salespeople on larger purchases, such as the refrigerator and stove we bought a couple of years ago. While the price was not negotiable, we were able to upgrade to a better model for the same price, delivery included. All in all, a great experience. Model kitchens, etc., full of ideas in case you dont know what you want. We enjoy it. Pros: brand names, good prices, willing to negotiate Cons: cant buy a burger, delivery charges, sometimes long lines more