Heaven Spa

So much can be said about a great business! This Spa really awed us and put us in such a tranquil mood. The facials,massages,manicures and the food were all first rate. The staff could not have been more helpful and firendly. Pros: everything here is first class more

I have always been pleased with my experience at Heaven Day Spa. They are very accommodating for last minute appointments. On one occasion, my appointment got lost - Not only did they stick to my time, they upgraded my service and discounted my bill. more

Yes I am now addicted for life. Pros: everything was just amazing! more

What can I say? Pros: The finest Day Spa ever!!! more

This was really Heaven. Mom took me and my 2 sisters for a girls day in Heaven and boy what a day it was. Pros: Decor, Tanya and Elena!! more

Recommend highly! Best of Philly. . Time to buy my Christmas presents for friends and family!! If they don't get them, they will be disappointed. Sounds like an advertisement, but is the truth. more

Just what we needed. Pros: just wonderful-so very relaxing!! more

I love spas and have been to many five star in the US and abroad. I tried this ""Heaven Spa"" maybe three months ago looking for a good place close to home. I will not return. I almost never write reviews (good or bad) but I noticed someone from the Spa is saying the bad reviews are bogus which annoyed me because the bad reviews sound a lot like the experience I had. The man at the front desk was very rude (to the point that I told him so) and I waited in a small dark room while a party was having a lunch and talking loudly. The manicure was fine, nothing to go on about. They are not very expensive so maybe a good choice for those with different expectations. But if you are looking for something top notch don't be fooled by the reviews or what they write about themselves, this is nothing more than a strip mall ""spa"". Also, it says on this site they take Visa, they did not with me; I had to go to the ATM. This is not a bogus review. I still haven?t found a local spa I like. Absolute best spas in my opinion? The PGA National Spa in Palm Beach and the Tabacon Spa in Costa Rica! (...and I am 100% sure neither of those places need me to write ""fake"" reviews boost their reps, lol!) This place should spend less time refuting every bad review saying they are fake (which kind of cracks me up) and use the feedback to improve their services. More than happy to be verified by Citysearch. Pros: Inexpensive Cons: Rude staff, not so great atmosphere more

That really does say it all! Pros: Everything here was first class! more

Thanks guys. I had my bachelorette party at Heaven Spa this past Saturday and what a glorious experience for all of us! Pros: The best Day Spa ! more

Scheduled the ultimate massage. It was never told to me that I needed to bring a bathing suit. I explained I wanted the bath first and then the massage to loosen my muscles. I get to the spa (which has not changed one bit since the spa biba days -- down to the pictures on the walls!) First they take you to the dressing room and tell you after you get dressed go to the relaxation room?which is hard to find. Once you find it, you are sitting in a room on a sofa waiting for your treatment in the middle of some party?s lunch. (Not even a separate room so you can actually relax in a spa?novel concept!) Summary -- Masseuse talked to me the whole time. Front desk staff was rude and condescending. If I wasn't there with a group for a special occasion, I would have walked out and not continued my services! It was the worst services with the rudest staff. I will never return to this spa. It is such a shame as 10 years ago, as spa biba, I would have given them a 5 star recommendation?Too bad they are stuck in the 90?s! Cons: Worst service and worst massage! more

I just logged on and read some of the recent reviews and ,of course the last reviewers comments. Something quite strange is going on here! I too have been a regular client of the Spa for many many years and I have never experienced any of the negativity such as the few negative reviews that have posted. Pros: Highly recommended!! more

After reading the previous reviewers comments I cannot help but wonder what Spa she went to! Pros: A truly first class experience! The absolute best!! more

Heard this was a great place...so set up appts for my Mom and sister who traveled in from out of state. I was very disappointed. The only thing this place is concerned about is making money...not a great customer experience. The massage and facial were ok...the pedicure...HORRIBLE. The area was old and dirty. In the lounge, is also where you eat your lunch. So while folks are trying to rest...the smell of food lingers and you felt like you could not talk as to not to disrupt someone else peace and rest. VERY OLD and SMALL place.....No tworth the money .... Stay away Cons: Old and dingy place. Receptionist need customer service skills more

What a treat! My bridesmaids created the perfect Bachelorette party for all of us and it was so great! I have been to Spas before and this was just the best experience for me and for all of us! The services that we all had were perfect,the meals were excellent and the entire experience left me so pleased! Pros: Everything could not have been done any better! more

What a memorable party we had yesterday at Heaven Spa. The staff was thoughful and so nice. The services were all great (especially the facials andm massages). The food was gourmet and their Spa is just lovely. We were guided through everything from the time we arrived and cannot thank everyone enough for such a wonderful day! Pros: Everything here is first class! more

i booked a couples massage for me and my boyfriend along with two facials....and after weeks of persuading him to go he finally agreed to go. the robes and cute slippers were nice however we sat in this lounge that was really small,, along with people who weren't even getting spa services they were loud my boyfriend was really uncomfortable. The facial was amazing, however the couples spa was done in two seperate rooms with a connecting door, the rooms were like closets and we couldnt even see each other. my massage was horrible, never have i had a massage where i was patted, yes patted from head to toe at the end of the massage as if she was just trying to waste time until it was over.....On the bright side my boyfriend said that his was awesome his massage therapist was a nice black woman didnt catch her name.....at least he was happy. Pros: great parking Cons: couples massage room is two adjoined closets,,,,bad massage..not worth the money more

I am from the West Coast and was in Philly for a business trip and needed a facial. Based on the reviews here, I headed to Heaven Spa and had one of the best facials ever. Susan worked on my face; she was very knowledgeable and very skilled. She went to town on the extractions and it was virtually painless. My skin felt clean, soft, and rejuvenated by the time she was done with me (and it looked great!). This facial rivals some of the best I've had in LA. Pros: Great service. Knowledgable staff. Cons: Decor. Location. more

Wow,Wow,Wow!\r I usually cannot be overwhelmed-at Heaven Spa I was!\r This was such a sesational surprise-thank you guys for the best day of my life!!\r This was incredible. David you really know how to spoli me!\r The facial with Tatiana was world class as was the massage with Tiffany and the food,wow the entire experience left me stunned! more

Quite possibly the finest Day Spa experience ever!\r The massage with Tina was unreal,the facial with Tanya i,as usual amazing.\r The place is just great,their food is superb. more