I visited Hastur after reading the reviews here. I hate to say that I was disappointed.
Variety of games to shop. Half-decent atmosphere. A few helpful employees.
PRICE- Especially for MTG, its near price-gouging. SELECTION- The MTG singles available at this location are minimal, and overpriced. CUSTOMER SERVICE- I have worked customer service for years, and if my employees acted this way at my business they wouldn't have jobs. I felt like I was constantly inconveniencing most of the employees. I did have a good experience during one visit with a gentlemen who uses a cane. he was very helpful.
My biggest disappointment at Hastur was the selection of MTG singles and the prices of cards. Lets face it, customer service at hobby shops hasn't ever been stellar. However, that does not mean that it isn't still bad customer service.