Forum Fitness Club

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21 W 25th St
Bayonne, NJ 07002

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(201) 339-0050
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Main categories:

Personal Care

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Fitness

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Yoga

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Reviews
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Best

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Worst

If you want to cancel, they will make sure you go there 3-4 times just to cancel. They have a billing person available to signup but can not cancel and need Management approval to...

highly unprofessional 9/29/2011

If you want to cancel, they will make sure you go there 3-4 times just to cancel. They have a billing person available to signup but can not cancel and need Management approval to cancel. Cancellation Appointments are rescheduled 2-3 times. Then they force you to send a certified letter, I asked them that i can write you a letter and hand deliver it, because by the time certified letter reaches you it will be next month and you will charge me for next month, but NO, you have to send a certified letter, and then they keep on charging until you call them 5 times. more

Nice gym, Bad cancellation policy 3/27/2010

I recently had a bad experience with the Forum Fitness in Brooklyn. If you go into contract with them you have to send a certified typed letter to cancel your policy or you will be billed indefinately. I talked to customer service in Bayonne and Brooklyn and got the run around. They supposedly don't even do their own billing from what I was told. That's professional. Now I sent the letter certified and all and they still kept billing me! I was told not to worry. Well I should have, go somewhere else, seriously. Pros: Nice gym Cons: Cancellation policy,customer service more
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Additional information
  • Hours: Mon-Fri: 05:00 AM-11:00 PM;Sat 07:00 AM-06:00 PM;Sun 07:00 AM-05:00 PM
  • Neighborhoods: Constable Hook
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