I have been a customer of Five Cities Water since 1986. My experience with Water Bob has always been a pleasure. He has an incredible knowledge of water and available products and has always given me his undivided attention and time when inquiring about anything. Adding to his vast knowledge is a a wonderful fun loving nature and some great jokes.hahaha! In all the time we have done business, he has never raised the rates on my rental RO, contacts me yearly for service and diligently maintains it. His employees are very friendly and helpful and I truly look forward to seeing his service tech, Brandon, every year. He is a delightful young man and is very knowledgeable as well. I would highly recommend this company to everyone and have.