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Firestone Complete Auto Care - Stroudsburg, PA - Reviews page 1 - Judysbook

Firestone Complete Auto Care

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1070 Congdon Ave
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Stroudsburg, PA 18360
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(570) 234-0208
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Firestone Complete Auto Care - Stroudsburg, PA

Reviews

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Best

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Worst

absolutely do not go here. joshua evans is nothing but a habitual liar, and his zone manager is even worse. firestone corporatley agrees with all the problems i have had, but offe...

DO NOT GO HERE, LIARS! 7/1/2013

absolutely do not go here. joshua evans is nothing but a habitual liar, and his zone manager is even worse. firestone corporatley agrees with all the problems i have had, but offers no assistance. this place is just no good!! more

Bad 3/14/2013

Do not go here. They don't do anything for you. They just scam you for your money. Nothing else. more

Two Differant Mechanics, Same Crappy Service 9/6/2009

Do not go here!...I got charged $400 for brake work, and once i got home and checked out the brake work they did, I noticed parts were missing and/or lose. I let that go as maybe being a minor mistake. The next Saturday I had new tires put on, which were tires I did NOT buy from Firestone due to Firestone's over priced and cheaper grade tires. I brought the car home and the lug nuts were on so tight that it bent the tool that came with my vehicle. The recommended torque for the lugs on my car was 80 foot pounds of torque...Firestone put them on at 150 foot pounds...also the staff did get rude once I went back in to complain about what all was wrong, when it was THEIR FAULT...NEVER will go back. more

Sell Sell Sell 11/26/2005

I found myself on the receiving end of a very flat tire. I sighed relief as I saw the Firestone sign. That relief was soon gone as I was told I needed 4 new tires. I watched as they pointed out what was uneven wear, saying it could be dangerous if a belt shifted. I knew my tires were fairly new, and had no where near the miles they were rated at. I left after requesting my tire just be repaired. My local mechanic examined my tires and said they were fine. I am glad I didn't just listen and have tires I didn't need put on. PROS: walk in service CONS: high pressure to sell sets of tires, rudeness if you don't buy more

Poor Service~ 11/13/2005

What did I like about this tire service??? NOTHING! I went in to use an advertised coupon for tires in the local paper. They tried to sell me more expensive tires. Then when the service was done which took almost half the day and they weren't backed up because I was the first car in the morning, they ended up charging me for services I didn't authorize. I wanted a refund but it was like trying to get blood from a turnip ~not happening. I don't recommend them at all and their employees turned rude when I asked for a refund for services I didn't ask for. more
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Owner Message

  • Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it?s a one stop shopping experience. Call or make an appointment online today.

Additional information

  • Hours:

    Sunday:9:00AM-5:00PM,Monday:7:00AM-7:00PM,Tuesday:7:00AM-7:00PM,Wednesday:7:00AM-7:00PM,Thursday:7:00AM-7:00PM,Friday:7:00AM-7:00PM,Saturday:7:00AM-6:00PM
  • Payments:

    Master Card, Visa, American Express

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