Feke Wigs & Breast Prothesis

Hello everyone! I have just read the review by Suzanne and have a question for her. How would you know it's the wrong size and color if you never saw the wig? You state you were there on 12/26 but according to the records, the conversation concerning a refund actually happened over the phone. The owner agreed to give you the refund and did so while you were still on the phone with her. Even after you got what you wanted, the afore mentioned refund, you still decided to contact Visa. The owner has been in business for 40+ years and has always maintained the highest level of professionalism and the highest quality products. I will continue to patronize this establishment and encourage others to do the same. more

Due to hair loss, I purchased a wig for 613.00 on 12/18. Owner encouraged me to pay 15.00 for express shipping (she wanted me to have it by Christmas). It arrived on Friday but Linda (owner) couldn't accommodate me (she closes at 5:00 and I would have not arrived until possible 5:30 due to my job and an oncologist appointment). I offered to come on Saturday but she curtly replied that she was closed on Saturday. She said see you after Christmas. I arrived on 12/26, tried the wig on and found that not only was it the wrong size but the wrong color. She reminded me that there were no refunds. She asked that I return the next day to look at other options. Unfortunately, I was ill from chemo/kidney stones and could not make it. I called her, reminded her that I did not want the wig and wanted a refund since my card had been charged on 12/18. She reacted angrily, told me to never come back in her shop and said she would refund. I immediately called VISA who agreed wholeheartedly wi more

If you're in need of a wig due to hair loss, please do not go to this shop. Linda exhibits a minimal amount of compassion until the deal is sealed and then she is ruthless. Experiencing cancer/hair loss is bad enough; don't add more stress to the process. She sold me a $613.00 wig (encouraged me to pay $15.00 for fast shipping - she wanted me to have it by Christmas). The wig came in on the Friday before Christmas, and when I tried to work with her to get to her shop in between working and an oncologists appointment, she made it clear that she would not be inconvenienced. I told her I could come on Saturday and she curtly replied, ""I'm closed on Saturday, guess you'll have to get it after Christmas"". I arrived on Wednesday, 12/26, tried the wig on and the color was not want I wanted nor what looked good on me. She agreed. She wanted me to make yet another trip back to the store the next day. In the mean time I had been suffering with the effects of chemo as well as kidney stones making the return trip impossible. I called her and requested a refund on the wig that I was not going to purchase. She argued, screaming that ""I told you no refunds"", but then relented, in an angry voice, ""I'll credit your account but don't ever come into my store again"". She will not have to worry. I also called VISA who indicated I had every right to demand a refund and they began the process for me right then. When I explained to VISA that the store owner wanted me to pick out another wig and leave the $613.00 in her account which she had used since 12/18 when she charged my VISA, they said not appropriate. She assumed she would sell me another wig of a comparable price. My point was, I left the store without merchandise and she had my money for at least 10 days. If you're in need, please try these options: Dennis Todd Salon in Plymouth, Fran Coy in Ann Arbor, Wendy's Wigs in Livonia. I've personally been to all and I would recommend them highly. You're treated with respect and compassion. more

I met the owners of Feke Wigs about 5 years ago, when I got cancer the first time and now for the second time. Pros: THEY HAVE OVER 36 YEARS EXPERIENCE, PROFESSIONALLY TRAINED more

My mother is a customer of Feke Wigs in Brighton, and I am writing this review on her behalf. The wigs in this store are very high quality, and the customer service is exceptional. Linda and Karen, the owners, take plenty of time with each customer to ensure that they leave feeling attractive and satisfied. Many of the customers have lost their hair due to cancer treatments, and there are curtained dressing areas within the store if you prefer privacy while you try on the wigs. They also offer styling services to freshen up your existing wig, as well as custom fitting services. Men, women, and children all frequent Feke Wigs in downtown Brighton. Don't forget to look for Simon! This adorable little poodle will be on hand to welcome you with a wagging tail and his own little friendly smile. He helps to make an experience that might be traumatic into something much more pleasant and relaxing. The kids especially love Simon. PROS: Excellent customer service, a quality product, more