I have been to the Experience several times, and each time have been very impressed with the service. The receptionist was friendly, and had a great knowledge of the products and services available to me. The hairstylists were very high class and were seasoned in the trendiest harido's, and the manicures and pedicures were relaxing and the staff performing them was friendly. I had a great time, but had I not used a hefty gift card I received as a present, I would not have made the time to come out and spend that amount of money. Overall, if you are willing to pay for great quality services, this is the place for you!