Dynamic Fitness, Wellness & Spa

Now called DYNAMIC FITNESS. It was sold to them along with the contracts. HOWEVER, they do not honor the existing contracts and have increased the montly membership without notifiying members unless you had been in the club in the past two months. All of sudden, my account was charged more than twice the contracted amount. Their attitude was to bad, we put up a sign the desk and we don't give refunds. WOW!!! Talk about not doing the right thing .... more

I have a contract with these people and it expired months ago but they kept billing me. On close review of the contract, the section allowing them to auto-renew on a monthly basis was not selected and yet they auto-renewed anyways. The club ownership doesn't care as they won't even give me the time of day. They let their business be run by some billing company which continued to bill me and refuses to refund me for the unlawfully acquired monthly fees post-expiration. Attempts to resolve with the club management falls on deaf ears. Pros: They used to have a good massage therapist Cons: They don't honor contract terms more

I'll just keep it to myself thanks. Pros: Not much Cons: some more

I would not recommend this health club to ANYONE. My husband and I were members there and hated it. The equipment is not kept clean, which is funny because they have signs up all over stating how important cleanliness is to them. My husband purchased a gift certificate for a massage from the spa as a gift for me (I really wish he had purchased it from somewhere else). I tried to call and schedule an appointment four times and couldn't even speak to someone that could look at the scheduling book. When I complained about this issue and asked for our money back, they couldn't have cared less and refused to give us our money back citing a policy that they do not refund gift certificates...even though my husband was never informed of this and it is not written on the certificate. We are now in the process of filing a civil suit agains them to get out money back. Crazy I know, but at this point it is the principle of the matter, and honestly I hate this facility and the treatment that we have received from one of the owners so much that I am willing to spend the money to take them to court. Your money, like ours, is better spent elsewhere. Cons: Customer service, dirty, more