Went to Details in Feb., and received the worst hair cut ever. Gloria the stylist, was late, and unprepared. She had to hunt down a dryer. Second time going to Gloria, and just wanted a trim. I ended up w/over texurized short hair. Gloria told me, my hair is too thick. I had asked her not to texurize before the hack job. I was not shown the back of my head, she was running late for the next victim. I went back to get my hair even out in some areas. The owner Emily made an effort. I sat down and she took a few nips, and wanted to send me on my way. She let me know that was all they were going to do, and the next cut would be $50.. Shame on her. She also blamed my hair, for being thick in the back. I see a trend here..blame the hair. I requested that the other owner call me. It took awhile, but he did called. He told me, that in 6 mos. I would not remember this lousy hair cut. Also, he said that he has had many a bad hair cuts in his salon, and Emily is the go to girl to fix them up. He ask; What do you want? I said, I would like my money back. He said he would go broke if he had to refund bad hair cuts...the only honest thing he said!
Pros: clean salon
Cons: unskilled stylist, pushing products, parking