Sorry for the inconvenience. I spoke to my father and he was truly sorry for the misunderstanding. I am glad I was able to take care of the issue for you as soon as I could. We stand behind our work 100% and if there is anything we can do to mend the damages we will. We value you as a customer and hope to see you again at our store. We truly appreciate the feedback. We are constantly working to improve our customer service in any area possible. Once again thank you and we hope to see you again.
Your friends at,
Champion Shoe Repair