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Capitol Toyota Scion

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783 Auto Group Ave Ne
Salem, OR 97301

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(503) 399-1011
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Capitol Toyota Scion - Salem, OR
Capitol Toyota Scion - Salem, OR
Reviews
( 385 )
( 86 )
( 0 )
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( 0 )

Best

I enjoyed the walking trail and your prices are reasonable

Worst

All reviews seem positive

Good service 4/8/2014

They did well at workings car in without a appointment and they made sure it was covered under my warranty which was nice. The Gentleman that helped me was very nice and helpful more

love the waiting area 4/8/2014

The best comfort and coffee while waiting for your car! more

Always Happy 4/7/2014

They always take such great care of me, and my car. With nearly 250,000 miles on my car, I'm very picky about who messes with it. They don't recomment services to me that I don't need, and they don't nag me if I turn down anything that I do. My service advisor was very nice and personable, and I even caught my technician when I picked my car up, who was also very nice and welcomed a conversation about the service done. Everyone is always so nice there, and the atmosphere of the entire place is comfortable and relaxed. It is so convenient for me to be able to drop my car off on my lunch break, get a ride back to work, and have someone there when I get off work to take me back to get my car. I used to do all of my own maintenence myself, but anymore it's so convenient to have someone else I can trust do it for me. Plus, they'll wash it for me, which is just added benefit. Very happy with my services here. more

Recall to update software 4/7/2014

Everyone was outstanding from start to finish this time. Capitol is our favorite dealership so far. more

customer service love the waiting lounge 4/7/2014

I have always been treated with respect and when I leave I have felt like my business was appreciated. more

Reliable service 3/20/2014

The service is reliable and the facility is very comfortable. more

fast service 3/20/2014

was just there for 1 hour for m start of time i ender sevice garage tell i was out the door more

Fast, efficient, friendly service in the service dept. 3/20/2014

Just had a lube, oil, filter, and tire rotation done. In and out VERY quickly! Good advice by David regarding the need for the tire rotation. more

Maintenance teamwork 3/20/2014

Always on the ball to get your vehicle in tip-top shape with a nice waiting area or walking path. more

Great service. 3/20/2014

Great service and a very comfortable waiting area. Was impressed with how fast our service was performed. more

good people 3/20/2014

good people, especially Jason in the service department more

car done as promised 3/19/2014

The car was done on time and we were given a call to let us know it was done. more

Great customer service and follow up 3/19/2014

My service advisor DK was great. more


5 3/19/2014

All very good. more

employees 3/19/2014

Dennis is awesome as always. Amber never fails at being a five star more

Speedy Service 3/19/2014

While it was simply a check of fluids, tire rotation and wiper refills, it was still pretty speedy service. more

Friendly, patient, available 3/18/2014

Available but not invasive. Let us drive the car to ensure it worked for us. Found the car that had the features we wanted outside the fleet. more

We received good customer service from the service department. 3/18/2014

Although the original lease purchase had some unfortunate gliches resulting in misinformation that ultimately resulted in a higher lease payment than we were told to our face, we find the service department to be very professional. I would like to say that we were told the day of the lease agreement that my daughter could bring in her car any time to have it washed. Since that time, she has been told that she shouldn't really bring it in very often because they didn't really mean "any time" after all. Salesmen shouldn't say things they don't really mean and should keep their promises.....especially when dealing with a poor 18 year old girl. I would recommend the service department, but probably not the sales department. Four stars for service dept and one star for sales dept. more

great dealership 3/18/2014

I have consistently had great service from this dealership. I would highly recommend them more
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Additional information
  • Hours: 9-8 Monday-Saturday 10-7 Sunday
  • Payments: Master Card, Visa, Discover
  • Neighborhoods: Southeast Salem (SESNA), Southeast Salem, Northeast Salem, Northeast Salem (NESCA)
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